Retrieving a tape from a dead Dell PowerVault 124T

The power supply and control panel for this Dell PowerVault 124T tape autoloader failed with a tape in the drive.  The tape was spooled around the read heads because the unit shut down when the hardware failed and it was reading a tape at the time.  This video shows how to retrieve the tape if you encounter a similar situation.

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Eric Vanderburg

Eric Vanderburg is an author, thought leader, and consultant. He serves as the Vice President of Cybersecurity at TCDI and Vice Chairman of the board at TechMin. He is best known for his insight on cybersecurity, privacy, data protection, and storage. Eric is a continual learner who has earned over 40 technology and security certifications. He has a strong desire to share technology insights with the community. Eric is the author of several books and he frequently writes articles for magazines, journals, and other publications.


  1. This is also something that I think others do not think about. When tossing away a computer with a full hard drive, is it just as important to get the drive out and destroy it? Can any sensitive information be taken should a person happen upon the computer after I toss it out?

    1. Certainly. I pulled a computer from someone’s driveway once and fired it up to a working operating system. I was surprised that they would leave it that way. We wiped the drive for them and then disassembled the machine for parts.

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